(Last Updated: 06.06.2026)

Welcome to HamiMart. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order or register, we may collect:

• Full name
• Phone number
• Email address (if provided)
• Delivery address
• Payment details (only partial/transaction-related information)

b) Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized activity
• Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

We process your data based on the following legal grounds:

• Contractual necessity – to fulfill your orders
• Legitimate interest – to improve services and prevent fraud
• Consent – for marketing communications (if you agree)
• Legal obligation – when required by law

4. Cookies Policy

HamiMart uses cookies to:

• Improve website performance
• Remember your preferences
• Track user behavior for analytics (e.g., Google Analytics, Facebook Pixel)

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Sharing

We do not sell your personal data.

We may share your data only with:

• Delivery partners (for shipping your order)
• Payment processors (for secure transactions)
• Marketing/analytics tools (e.g., Google, Meta)
• Legal authorities (if required by law)

6. Data Storage & Security

We take strong security measures to protect your data:

• Encrypted connections (HTTPS)
• Secure database storage
• Access control for authorized staff only
• Regular system monitoring

However, no online system is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your data only as long as necessary:

• Order records: for legal and accounting purposes
• Customer account data: until you request deletion
• Marketing data: until you unsubscribe

8. Your Rights (GDPR Rights)

You have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent at any time
• Request data portability
• Object to data processing

To exercise your rights, contact us using the details below.

9. Third-Party Services

We may use third-party services such as:

• Google Analytics
• Facebook Pixel / Meta Ads
• Payment gateways (bKash, ShurjoPay, etc.)
• Courier & logistics companies

These services may collect and process data according to their own privacy policies.

10. Children’s Privacy

HamiMart does not knowingly collect data from children under 13 years of age. If we become aware of such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

HamiMart Support Team
📞 Phone: +8801898-488990
📧 Email: teamhamimart@gmail.com